For information and coordination of groups and guided tours, click here.
Cancellation of tickets can be done up to 48 hours before the date of the visit.
To cancel tickets, send an email with transaction details and phone number to firstname.lastname@example.org.
Inquiries will be answered within 14 business days.
Customers who have not received confirmation by email - please come to the zoo with credit card details or order number.
● Prices with a Matmon/ Yerushalmi residence card: Child: 44 NIS, Adult 57 NIS with presentation of valid card/ Yerushalmi code.
● The membership entitles its owner to free zoo entrance throughout the year.
● Discounts at the zoo snack bar and gift shop
● Rides on the zoo train are 1 ILS (instead of 3 ILS).
● Membership renewal within three months of expiration date offers a 10% discount on the new membership price.
● A family membership is defined as a couple and their children (ages 3 -18) (children who will be turning 3 during the year’s membership must be listedin advance)
● Memberships can be purchased in the zoo cashiers only.
● Please bring with you ID card addendum and up-to-date photos of the family members (also possible to get your photos taken in the zoo or send them to this email: email@example.com
● Have you purchased tickets and want a membership? You can be credited for your tickets toward a membership for up to one week from the ticket purchase by sending an email with the membership registration form, a copy of the tickets, a copy of your national ID card address addendum and up-to-date photos of the family members to firstname.lastname@example.org
● Please note: membership is personal and non-transferable! membership purchasing is possible only on weekdays!
Photo: Barak Amira